- 1) Do not eat, drink, smoke or chew gum for 30 minutes before collecting samples.
- 2) The swab tips should not come into contact with any surface other that the inside of the cheek at any point before, during or after collection
- 3) Move the swab up and down while also rotating. It's very important to rotate the swab with your fingers.
- 4) Allow the swab to dry before storing. At least one hour.
- 2023-02-16 23:05:22
- Frequently asked questions and answers
Can germs from the mouth interfere with a DNA test?
No, they cannot interfere, since the molecular genetic evaluation that is carried out is on human DNA and not microbial, that is why the DNA of microbes is indifferent to the examination. As long as the conditions of keeping the samples in a cool and dry place are met, they do not interfere at all.
Contact us via WhatsApp: +1- 647-455-0443.
Our customer service representatives will provide you with personalized attention. Make your appointment today with our experts and we will refer you to the laboratory closest to your home.
Our customer service representatives speak English, French and Spanish. Feel free to ask us and we will answer your questions.
We are here to help you!
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Highly Accredited Laboratory
Toll Free: 1-877-219-4485
or +1 647 455 0443
or +1 647 455 0443
Video - Instructions
This video will help guide you through the cheek swab collection process and answer your common question.
Main points to consider:
How it works
Step 1 - Order your kit.
Click ORDER NOW, place your order and you will receive the sample collection kit in a couple of days.
Please contact us at 1-877-219-4485 or WhatsApp +1 647 455 0443 if you are having any troubles ordering.
Step 2 - Take the samples.
Collect the swab samples from the test participants.
Please Watch This Video.
Step 3 - Send the samples to us by mail
Place each pair of swabs in different envelopes (parent / child), then place the two smaller envelopes inside the larger envelope and mail it to the address specified in the instructions.
Step 4 - DNA analysis of your saliva samples in our laboratory
Once we receive the samples, we will send you an email to confirm the reception of the samples and proceed to perform the DNA test in our laboratory . You can follow up online at any time using your unique access code to know the progress status of the DNA study.
Step 5 - Receive your results.
Receive your certified results by email, usually about three days, after your samples arrive at the Lab.
I’m very impressed! This company has been nothing but a pleasure to deal with from the moment I picked up the phone. I ordered a paternity kit and it was shipped to me after 3 business days. The test was simple and discreet, very easy to take. The results were available after 5 days and I can finally sleep better knowing the truth.
Jack Smith
Doctor
Everything went smoothly. The kit arrived within 2-3 days and instructions were very easy to follow. Results were sent to me within a week’s time. Customer service was great as I called in to place the order. So happy I know the results now!
Rosemery Bachon
Real State
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